Privacy Policy
Last Updated: 16 February 2026
Introduction
Zonvido ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when contacting us or using our services:
- Name and contact information (email, phone number, address)
- Project details and documentation you share with us
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website addresses
- Device and operating system information
How We Use Your Information
We use collected information for the following purposes:
- Providing document verification services
- Communicating with you about your project
- Improving our website and services
- Complying with legal obligations
- Protecting against fraud and security threats
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (subject to confidentiality agreements)
- Legal authorities when required by law or to protect our rights
- Professional advisors (lawyers, accountants) when necessary for service delivery
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your Rights
Under Chilean data protection law, you have rights regarding your personal information:
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Objection: Object to processing of your personal data
- Portability: Request transfer of your data to another service
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. See our Cookie Policy for detailed information.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
For questions about this privacy policy or to exercise your rights, contact us:
Zonvido
Esmeralda 2481, Antofagasta, Chile
Email: info@zonvido.com
Phone: +56 9 4148 0038